Sports / Mobile
Your account data belongs to you. This page explains exactly what grager88 collects, how it is stored, and the steps you can take to review or update your information at any time. Access depends on local law and is available where local law permits.
When you open an account with grager88, we collect the information you provide during registration — your contact details, login credentials, and the payment method you choose to link, such as OVO, GoPay, or ShopeePay. This data is used solely to operate your account, process transactions, and respond to support requests. We do not sell your personal data to third parties. Aggregated, anonymised usage data may be used internally to improve site performance, but this is never tied back to individual accounts. Cookies are used on this site to maintain your session state and remember your preferences between visits. You can manage cookie behaviour through your browser settings; disabling cookies may affect how certain account features function. Any data we hold is kept only as long as your account remains active or as required by applicable regulation in your jurisdiction. Where local law sets specific retention periods, those periods apply. If you have questions about how your data is handled, you can reach our support team directly through the contact routes listed on this page. Availability of specific privacy rights depends on local law and eligible regions.
Your OVO wallet details are used only to process the transactions you initiate. We do not store full wallet credentials on our servers beyond what is necessary to confirm a transaction.
GoPay payment references are logged against your account transaction history, which you can review after login. These records are not shared with parties outside the transaction chain.
ShopeePay transactions are recorded in your account wallet history. The data is retained in line with applicable local regulation and your account status.
Registration details — contact information and account preferences — are held in our systems for as long as your account is active. You may request a review or correction at any time through support.
This policy applies to data collected directly through grager88 and its account systems. It does not extend to third-party services or external sites you may reach through links on this page. Understanding the boundary helps you know where to direct any privacy question.
All data collected when you register, log in, or update your account details falls within this policy. This includes your contact information, session history, and account preferences as stored in our systems.
Transaction references created when you use OVO, GoPay, or ShopeePay are covered by this policy on our side. The payment provider's own data practices are governed by their separate policy documents.
Your browsing activity within the grager88 site — pages visited, session duration, device type — is collected through cookies and analytics tools covered by this policy. You can adjust cookie settings in your browser.
External links, embedded content from game studios such as PG Soft or Pragmatic Play, and any service outside the grager88 domain operate under their own privacy terms. This policy does not cover them.
You have practical options when it comes to your data. After logging in, your account dashboard shows the transaction records tied to your OVO, GoPay, or ShopeePay activity. If a detail looks incorrect — a contact address, a linked payment reference, a username — the account settings page is where you make the correction directly. For anything you cannot update yourself, our support team handles it through the contact routes below. If you want to know exactly what data we hold on your account, you can raise a data request through support. We will confirm what is stored and where it sits. Closing your account triggers a data retention review under the rules that apply in your region; support can explain what that means for your specific account. These rights depend on local law and are available where local law permits.
Log in and open the account dashboard. Transaction history, linked payment methods, and session records are visible there without needing to contact support.
Account settings let you update contact information and preferences directly. For fields you cannot edit yourself, submit a correction request through the support channel.
If you want a summary of what grager88 holds on your account, contact support with your account details. We will confirm the data categories stored and how long they are kept.
Closing your account initiates a data retention process governed by applicable local regulation. Support can walk you through what happens to your data after closure.
Privacy questions can be directed to our support team through any of the channels below. When you contact us, include your registered account details so we can locate your record and respond accurately.
Open the live chat window from your account page for direct contact with the support team. Available for account and privacy queries.
Send your privacy request or data question to our support email address shown in your account settings. We respond to verified account holders.
The help section inside your account dashboard lists the current support routes and the steps to follow for a data review or correction request.
Data security at grager88 relies on standard encryption practices for data in transit and at rest. Your account session is protected, and payment references for OVO, GoPay, and ShopeePay are handled through the respective provider's secure channel rather than stored in plain form on our servers. We review access controls regularly to limit who inside our team can reach account-level data.
Cookies on this site maintain your login session and remember display preferences. Your browser settings give you direct control over which cookies are accepted. Disabling session cookies will affect account login behaviour.
Your login credentials are stored in hashed form. If you suspect unauthorised access, the account page has a password reset path. Notify support immediately so we can flag the account for review.
We keep your data only as long as your account is active or as local regulation requires. When an account is closed, the retention review follows the rules applicable in your region.
When this policy changes, the updated version is published at this address. The date at the top of the page shows when it was last revised. Continued account use after a revision means you have seen the updated terms.
These are the questions our support team receives most often about account data and privacy. If yours is not listed here, the support routes above are the fastest path to an answer.
We collect the contact details and credentials you enter during registration, plus the payment references created when you use OVO, GoPay, or ShopeePay. Session and device data is also collected through cookies to keep your account working correctly.
Yes. Log in and open the account dashboard to see your transaction history, linked payment details, and session records. For a full summary of stored data categories, contact support with your account details and we will confirm what we hold.
Account settings let you update most contact fields and preferences directly. If a field is locked or the correction involves a linked payment method like OVO or GoPay, submit a request through support with the correct details and your account ID.
We do not sell personal data. Transaction references pass through the relevant payment provider — OVO, GoPay, or ShopeePay — as part of processing. Game studios such as PG Soft and Pragmatic Play operate their own systems; data shared with them is limited to what the game session requires.
Retention after closure follows the rules applicable in your region under local regulation. Support can explain the specific retention period for your account before you close it, so you know exactly what applies to your situation.
Use live chat from your account page for immediate help, or send an email request through the address shown in your account settings. Include your registered account details so support can locate your record and respond accurately.